A Practical Guide for VoIP vs Traditional Phones – Pt 2

Businessman using a computer with VOIP video conferencing features to connect to his remote team members.

Connecting with your remote team members through video conference.

Welcome back for part two of our discussion on VoIP vs Traditional phones.  If you missed the first part, click here to catch up on the discussion started in last weeks segment.

Video Conferencing: Digital Only

Video conferencing, already popular, has seen a skyrocket in use during the last year of COVID remote work. It is also one of the things that traditional phones simply cannot do. Video conferencing is a digital-only feature that most VOIP packages are equipped with by default. Whether you are holding conferences with many remote team members or connecting with distant teams in other business locations, video conferencing is a great way to turn your phone system into a live digital meeting platform at the same time.

Flexibility: In-Office Only vs Any Device Anywhere

Of course, the biggest difference between traditional phones and VOIP is flexibility. Traditional phones are installed one office at a time by stringing physical wires from desk to desk. This requires your team to all be in one place, or for a new installation of traditional phones in every office location.

VoIP is not at all limited in this way. Because VoIP is a program that can be run on any connected computer or mobile device, it is ultimately location-flexible. Just as employees could answer their work number in the parking lot or lobby of your building (not just at their desk), they can also forward that number to the VoIP installation on their home laptop, personal cellphone, or to their desktop computer in another business location.

VoIP numbers and the unified network they create for a business are both device-flexible and location-flexible. This allows for remote team members, dispersed and traveling team members, and multi-location businesses within one business account and installation process.

Scalability: New Installation or New Accounts

VOIP is also considerably more scalable than traditional phones. To add a new member to a traditional phone system, you must wire a new desk. And to subtract a desk or team member is not an easy task. With VoIP, scaling is as easy as making a new employee account. You can give individual lines to all your summer interns and then put them away again when the interns go. You can expand your business with new team members and quickly connect them with their own business phone line or you can easily subtract a departed team member from your plan with no hassle or cables to consider.

Cost: Getting More for Less

Comparing the cost of traditional phone lines to VoIP business plans is often found comparable as an effect of the industry. However, as VoIP pulls further and further ahead of traditional phones, the value for that cost becomes less comparable. Get more features and more flexibility with VoIP business phone plans. In addition, the scalability makes it possible to fine-tune your phone costs based on your team size and communication needs.

Technology: Even Traditional Phone Companies are Making the Switch

One of the best arguments in this comparison is that traditional phone companies are also expanding into VoIP. This is not a matter of straight industry competition, even the traditionalists recognize that VoIP is the future and will eventually replace traditional business phones.

VOIP – The Modern Business Phone Solution

Comparing traditional phones to VoIP, the choice becomes clear. Even if you have moved into a building with a few handy phone lines still hanging around, there is no question that VOIP is the business phone solution of today and the future. From supporting remote workers in the same phone network to easy online dashboard management, traditional phones are steadily falling behind.


Making plans for your business phone system? Every modern business should consider the merits of VoIP whether you have old phone lines or would need new lines put in. To discuss the potential of VoIP for your company and team, contact us today! We look forward to working with you.

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