Monthly Archives: November 2020

Improve Your Business With A IT Monthly Management Reporting System

One team member shows reports, charts, and graphs to another team member

Reporting keeps teams on track, and IT monthly management reporting is no exception.

Strategic planning is a critical tool for running an effective business. When this is done the proper way, it will transform your dream into a reality. However, in order for your goals to be fulfilled, you will need to have an effective management reporting system that can be used to help you implement the plan.

When it comes to your IT infrastructure, a monthly management report is needed to help you lay the groundwork for a successful strategic plan. What will a monthly management report consist of? Your monthly management reporting system should consist of a set of reports that can be used to track the performance of your networks, analyze data, and align the performance of your IT infrastructure with the goals you have set for your business or organization.

It is important to have a clear understanding of what a monthly management report should consist of. There is not a one-size-fits-all method for reporting systems. An effective reporting system will include all the key factors, including clarity and relevance. When you are able to meet the criteria for an effective management report, you will be able to enjoy a wealth of benefits:

An Increase in Productivity Levels

An effective management reporting system can be used to decrease the chances that more than one employee will take on the same project. An effective management reporting system can be used to promote better communication and cooperation. When you are able to produce automated reports, team members will not have to spend their time looking through piles of paper trying to find the data and analytics they are looking for. When team members have everything they need in the management report, they will not spend an extended period of time looking for information.

Better Decisions Will Be Made

When you have a reporting system that is effective and functional, managers will not have to solely depend on their knowledge and understanding of the business or organization’s IT infrastructure. The IT management report will give managers and team members a better sense of direction of what is currently happening and what could happen in the future. When information is readily available, it will reduce any doubts that managers and team members may have.

Problems Can Be Addressed Sooner

If there are any IT-related problems within the business or organization, the problems can be found and addressed before they result in havoc. An effective reporting system will allow the management team to achieve the highest level of satisfaction and effectiveness. If problems are addressed after reviewing the management report, the management team can discuss a variety of options and possible solutions that can be used to make more informed decisions.

An IT management reporting system is critical for any business or organization that wants to make improvements in their performance. An IT monthly management system can also be used to gain a better understanding of customer service. When you have data related to your IT help desk and customer service team, you will be able to use that information to make improvements in call or chat resolution times.

If you do not have a monthly management reporting system, your managers will be left to try a variety of things on their own with the hopes that something will eventually work. If your business or organization needs an effective IT monthly management reporting system that can be used to transform the way you operate, please do not hesitate to contact SystemsNet today.

When you implement the right IT monthly management reporting system, you will have a set of resources that can be used to streamline your business operations and improve the overall performance of your business or organization.

VoIP and Remote Working

Photo of a person holding a VOIP phone

VoIP will prove to be crucial in ensuring that remote work is smooth and effective.

COVID-19 has taught us many things, and one of them is that staying home is going to be a critical part of the future of work. However, we did not need an unexpected pandemic to realize this. Many businesses and organizations have been grabbing on to the benefits of remote work for a significant period of time.

Before the pandemic turned the world upside down, there were employees already working out of the office, whether it was in the comfort of their own home or other locations.

Communication and Interaction

Many people will feel that remote working will take away a huge chunk of the face to face communication and interaction that occur on a regular basis. Remote working has already proven that it will not eliminate communication or human interaction. While we understand that some forms of communication may not be as impactful as others, your business or organization does not have to suffer when switching to remote working. One of the ways the risks you are worried about can be mitigated is by using VoIP services.

VoIP(Voice over Internet Protocol)

VoIP systems use internet to transfer data and streamline communication. VoIP has proven to be one of the necessary components of remote working. The data that you may need to transfer through VoIP can range from audio, photos, videos, and documents. You have likely already used VoIP services, but you were not aware.

Telecommunications is made possible through VoIP services. When you are able to connect workers in real time, you will be able to reduce the chances of communication being lost while everyone is apart. Employees can connect with one another through video calls, and they can communicate face to face without being in the same room.

When you use VoIP, you will also be able to edit files and share them with a few clicks of your mouse. There are also systems that will allow everyone to share their feedback with the files, video files, and audio files that have been shared.

How Can VoIP Make Remote Working Better?

VoIP is used to give employers and their employees a great amount of flexibility in how they assign telephone numbers and use them. VoIP systems make it very easy for remote workers to utilize their VoIP phone number and extension. Since VoIP systems will allow employees to use their phone numbers regardless of where they are in the world, everyone can always be connected.

When VoIP is used, everyone can work together to improve the company’s productivity. You can have the security of know that your company is still able to operate even if all or most of your employees are working remotely. Remote workers are a critical piece to your company’s overall success.

Many VoIP platforms can easily be incorporated into the other tools and systems your business is using, especially audio and video conferencing. When you connect VoIP with your other collaborative tools, it can help reduce the isolated feelings many remote workers will develop once they have been working from home for a significant period of time.

Many businesses and organizations were immediately able to witness the impact of remote working. If your businesses or organizations want to remain competitive and demonstrate to their employees and customers that they are a progressive, while also prioritizing the health and safety of your employees, VoIP is one of the essential tools you will need.

During a global pandemic, VoIP has proven that it can be used to make remote working possible and efficient. To find out more about VoIP solutions and how you can use them to improve your business, contact SystemsNet today.

Is It Time To Switch Managed Service Providers (MSPs)?

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Your managed service company and business should be synergized, if it is not, it may be time to starting evaluating a new provider.

Network outages, misplaced files, data hacks, and more can all start out has annoyances, but what will happen once these problems escalate and find their way to every area of your business?

Your company is depending on the IT infrastructure that has been put in place, but what happens when that IT infrastructure is letting you down? If your IT infrastructure can no longer handle all of your daily operations, you will turn to your Managed Service Provider(MSP) for answers. Your Managed Service Provider(MSP) is supposed to prevent all of these problems from happening.

It can be a frustrating and overwhelming process when you begin to think about switching Managed Service Providers, but it may be a process you need to have, especially if you are spending a significant amount of money on technology. Here are some signs that it could be time to switch Managed Service Providers:

Your Network Is Slow

If your network is moving at a snail’s pace, all areas of your business will be impacted. Your business depends on internal communications and external communications. If your network is no longer able to handle the types of communication that are coming in or going out, it is time to find an infrastructure that will be able to handle it.

When you have a slow network, you can lose a significant portion of business data due to the poor network. Every incident that occurs due to your poor network connection can cause at least a full day’s worth of lost work. Network outages will have a negative impact on productivity. If you have experienced losses in production, data losses, network outages, and more, these are all signs of your MSP dropping the ball.

A Data Hack Can Ruin Your Business

Many hackers will target small businesses because they believe the small businesses will not be prepared for what is about to happen. Many small businesses do not have a plan for cybersecurity, and this is one of the reasons why they are targets. It is important to do everything in your power to make it difficult for a hacker to attack your business.

If your Managed Service Provider does not offer any backup and disaster recovery services, secure data storage, or monitoring services, it is time to find an MSP that will provide you with the tools and resources you will need to fully secure your business. The MSP you choose should be made up of a staff that understands what your business needs to remain protected at all times.

Your Business Dreams Are Not Being Fulfilled

If your Managed Service Provider(MSP) is not well-rounded enough to help you fulfill the goals and needs of your business, it is time to choose another Managed Service Provider. Your business deserves to have a Managed Service Provider that understands your business goals and can help you achieve those goals.

If your current MSP only provides support and assistance when it comes to equipment and technology problems, we encourage you to start looking for another provider. Whatever your short-term and long-term goals may be, you need to have a Managed Service Provider that will support the goals you have for your business.

If you have problems with a lack of support, network outages, and security problems, your business will continue to suffer. While it is important to have an MSP that understands how to solve problems and troubleshoot technological issues you also deserve to have an MSP that can help you fulfill your business dreams.

If you think it is time to switch to a better Managed Service Provider(MSP) because you know your business deserves better, please contact us today.

What Will Be In Your Backup Disaster Recovery (BDR) Plan?

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Backup data recovery planning can avoid extra stress if disaster strikes.

As a business operator or business owner, you will have a long list of daily tasks that you are responsible for. The responsibilities you have will include your short-term goals and your long-term goals. One of the key responsibilities you will have to taken on as a business owner or operator will be the implementation of a Backup and Disaster Recovery (BDR) plan.

A BDR Plan: What Is It?

A backup and disaster recovery plan for your business is the set of procedures and protocols that you have established. These procedures and protocols have been put in place to protect the following:

  • Your employees
  • Clients/customers
  • Critical data
  • Your business’s infrastructure
  • Other key components that you will need to protect if a disaster strikes

Disasters can come in a variety of forms and sizes, such as weather-related disasters, equipment failures, cyber threats, and human errors. Any of these disasters can cause crucial disruptions in your business or organization. When you have a BDR plan in place you will give your business a better chance at surviving if a disaster does strike.

Unfortunately, over 50 percent of businesses and organizations that do suffer data losses will have to close their doors for good because they did not have a Backup Disaster Recovery (BDR) in place, and they had no way to recover their data.

What Should I Include In My BDR Plan?

It is important to understand that putting an effective BDR plan together can take some time because it should be designed to focus on multiple areas of your business. Your Backup and Disaster Recovery (BDR) plan will also need to account for the various types of disasters that could strike and potentially end your business. Every Backup and Disaster Recovery (BDR) must contain key components in order for it to be a successful plan.

Key Components Of Your BDR Plan

During the creation of your Backup and Disaster Recovery plan, it is important to perform an assessment of your business and identify the key components of your business. They key components of your business should consist of everything your business needs to operate. The key components could include the following:

  • Business or organizational software
  • Systems databases
  • Employees

When you are able to identify and successfully plan for the safety and rebuilding of your business or organization, you will be able to quickly get your business or organization on the right track after a disaster takes place.

Key Roles and Responsibilities

If there is a potential for a disaster to strike, your BDR plan will need to include the roles and responsibilities of all of your employees. Everyone needs to be aware of what is expected of them before, during, and after a disaster.

Your BDR plan should provide all of your employees with a detailed outlook of their responsibilities so there will not be any confusion. Communication will be a critical factor during this time, and it is important to have a system in place that will allow everyone to communicate with one another.

Before your business or organization implements a BDR plan, your plan will need to be tested to ensure it will fulfill all of your needs after the disaster. When you test your plan and identify any problems, you should make the necessary adjustments.

If you need assistance in creating your Backup and Disaster Recovery plan, SystemsNet can help businesses and organizations like yours create, implement, and manage their BDR plan. For more information on Backup and Disaster Recovery strategies, please do not hesitate to contact us. Call us today at 888-676-1228  or complete the form so we can help you further.