In the business world, everything runs on the network. Information of every stripe is constantly being processed and transmitted through multiple company machines, over cloud hosting, and stored in proprietary servers either locally or again on the cloud. Business software suites rule the day, often adding more network calls as they self-maintain and contact central data stores to keep all employees on track and supplied with the information they need to function and this is all without considering if a company is also providing online services to their customer we as well. With this overwhelming use of networking between company computers, clients, and the cloud, it’s no wonder more and more businesses are turning to outsourced help to manage their IT infrastructure and monitor their network activity. If you haven’t hired a crack team of IT experts to keep a watchful eye on your business network, here are five great reasons to consider doing so.
1 Ensuring Steady Service to Your Customers
Monitoring services are there to tell you when things are about to go sideways with enough of a head-start to prevent the oncoming disaster. You may be one of the thousands of companies that provide online services to customers that should not be interrupted under any circumstances. Many Saas companies provide real-time data, dashboards, and support that must be available when customers need them and some companies even serve medical providers and patients as part of an active health plan. If a server dies or a network connection goes down at the wrong moment, customers will not only be unhappy, they could be terribly disadvantaged and even lose money from their own businesses or the ability to interact with vital services as a result of the interruption.
Making sure the vital connection between your company and clients stays online is one of the things that a managed IT and monitoring as a service can provide for. If something is about to go wrong, your outsourced technicians can send you a timely message and help to redistribute resources to keep your services available without having to stack additional tasks onto your in-house techs if you have any.
2 Preventing Overload During High Traffic Hours
Most websites and services see cyclical visitation from their customers as log-in patterns match the requirements and opportunities of daily life. Companies with incredibly popular websites have to be aware of this ebb and flow pattern in order to prepare for their most high-traffic weekly hours. When many people all log into your website at once, this can create an overwhelming flood of activity on your network and has been known to overpower the available bandwidth and server resources.
While the extra business is good, young companies who experience a sudden increase in popularity have faced complete website failure when traffic exceeded their network capabilities. Managed IT and network monitoring services can help you both prepare your network for dangerously high traffic and offload resources at exactly the right time during these rush periods to keep your website up, running smoothly, and providing sales to your eager customers.
Managed IT services offers you a stability, constant maintenance, and optimization that break-fix IT simply can’t compare to. Of course, this is only the first half of our two-part article on the benefits of working with a managed service provide. Instead of just waiting for your computer system to eventually fail and then calling an expert, with managed IT your servers and infrastructure will be actively maintained, updated, curated, and load-balanced at all times Join us next time for the second half of this article where we’ll talk about optimization, detecting errors before they happen, and repairing any unavoidable or externally caused errors immediately. For more information about managed IT services, contact us today!