Voice over Internet Protocol (or VoIP as it is more commonly known) is a telephony system that allows users to make and receive calls using a broadband internet connection rather than a conventional analog phone system. VoIP works by recording audio and converting it into a digital signal that can be transmitted over an internet connection. Recent years have seen a vast expansion of VoIP both amongst residential and commercial users, as VoIP phone systems tend to provide a higher level of service than traditional phone systems at a much lower cost. However, if your business still uses a traditional phone system, you may be unaware of the benefits VoIP can provide, and you may be wondering why there is so much talk about VoIP. If your company still utilizes an analog phone system, here are just a few of the reasons you should consider switching to VoIP.
VoIP Can Save You Money
One of the primary reasons that so many businesses are switching to VoIP phone systems is due to the substantial financial savings that doing so can represent. The fact is that traditional phone systems are expensive to set up, alter, and maintain. Not only are most set up and maintenance costs averted with VoIP, but also, placing calls is much more affordable using a VoIP system. Many VoIP phone systems include unlimited domestic calling for free, and many even include all of North America. When international calls are placed, it is at a much more affordable rate than offered by the mainstream phone companies, which can mean significant savings if you do a lot of international business. The great thing about VoIP is that you do not have to sacrifice call quality for these cost savings. VoIP systems provide clear sound quality that rivals traditional phone lines in most instances, depending on your internet connection.
VoIP is Easy to Install and Maintain
One of the greatest hassles of traditional phone systems is that they are difficult, costly, and time-consuming to set up as someone has to come and run wiring throughout your facility and set up the necessary hardware. Alternatively, setting up a VoIP phone system is often as easy as connecting them to your computer or internet connection, making it easy for you to set these systems up yourself. No hardware or software needs to be installed before you can start using your IP phone system.
It Scales Up and Down Easily
Another problem with traditional phone systems is that they can be difficult and costly to scale up and down. The fact is that it is not always easy to predict how many phone lines you will need to add in the coming year, or where you will need these lines in your facility. This can lead to costly changes if you need to add or move a line. With a VoIP phone system, adding a new line can be done instantly, wherever you need it, as soon as you bring on a new employee, and the phone line can just as easily be removed if they leave. Additionally, moving a phone line with VoIP is as simple as placing it where you need it to go, without the need for any rewiring.
VoIP Supports a Variety of Features
Another benefit of VoIP phone systems is they often come standard with a variety of features that are either extra, or not available, in a traditional phone system. Features that are included or available on many VoIP phone systems include: call holding, call transfers, caller ID, voicemail, visual voicemail, and conference calling. VoIP phone systems also allow for video conferencing, allowing you to conduct business meetings remotely, which can reduce travel expenses.
VoIP phone systems are truly transforming the way in which companies conduct business by providing a variety of useful benefits, only a few of which we have been able to highlight here. Contact us to learn more about VoIP and the reasons why you should consider converting your business to a VoIP phone system.