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Tag Archives: disaster recovery

How Can Managed Service Provider (MSP) Help Your SMB?

Corporate Manager Pushing MANAGED SERVICES

Do you have a team of engineers to tackle your next problem?

Many small businesses and medium-sized businesses have to make the decision to seek help from local specialists and experts to help them solve various problems on an impromptu basis. The lack of clarity with the “fix it when it breaks” model can be very damaging to a promising business. Furthermore, this type of model does not provide the necessary functions an up-and-coming business will need, including the following:

  • disaster recovery
  • IT management
  • network security
  • applications management

If your small business is currently operating under a model that lacks the necessary expertise and key functions, this will likely mean you are falling behind due to the push towards mobility, the use of cloud applications, and operating in a complex business industry.

Where Can Managed Services Help Your Business?

A Managed Service Provider will have the necessary tools and experience to solve any issues you may be having, and any issues that may arise in the future. A Managed Service Provider(MSP) will take care of the main responsibilities of your business and allow your employees to focus on other key business operations.

A Managed IT Service provider will also allow a small business or medium-sized business to perform better even with fewer resources. A Managed Service Provider(MSP) will regularly evaluate your business’s IT infrastructure and the current network. The MSP will also perform repair and maintenance activities remotely, and this will include upgrades and updates.

Not only will the right Managed Service Provider(MSP) partner provide you with the proper protection if something breaks or fails. With the assistance of the right MSP partner and expanded availability, your small or medium-sized business will less likely experience any interruptions or downtime. Your SMB can also avoid employing more in-house IT workers as your business grows because the right MSP will provide you with the workforce your growing business will need.

You may need managed service to manage some of your basic technical needs or you may want to outsource the entirety of your business technology and IT infrastructure. The majority of MSPs will have a pay-as-you-go plan, and this means you will be able to get the services you need without breaking the bank. You can choose a plan that will align with your business needs and requirements.

Productivity Increase

When you partner with a Managed Service Provider, you can expect your business processes and systems to be simplified. A managed service provider will take on issues that come to light because of technology. How can a Managed Service Provider(MSP) take on these issues? An MSP will be able to successfully fight these issues through the use of monitoring and experience. Even before issues come to light, an MSP will be able to uncover the problems, carefully plan for them, and prevent them from becoming worse through all the elements of a managed service plan.

Reduce Downtime

An MSP is able to do more than uncover issues and track them; it can also predict how big of a threat each event may be. When an MSP is able to predict how dangerous an event may be, this will allow them to use a strategy that will prevent it from occurring in the first place. This means your SMB will be able to continue running with no interruptions.

Someone On Your Side 24/7

How much would you like having instant access to IT professionals and experts on a 24/7 basis? An MSP will not only give your business access to IT professionals, but your business will also have access to the following:

  • virus protection
  • firewall protection
  • infrastructure management
  • internet monitoring
  • disaster recovery

An MSP will have everything you need when it comes to monitoring and managing your IT needs. An MSP will also address any problems you are having, keep your business data safe, and ensure your business operation is functioning as it should be.

Are you ready to have an IT plan that will be a perfect fit for your business? Please do not hesitate to contact us today for more information on Managed Service Providers(MSPs).

Six Ways Backups and Data Recovery Can Save Your Business (Part 2)

Data recovery on keyboard

Your business deserves a life line

Welcome back to the second half of our two-part article on backups and data recovery as an incredibly versatile set of solutions. The beauty of building a layered and comprehensive set of backups with smooth recovery procedures is the ability to recover from almost any setback that even remotely relates to your files. Last time we talked about a few of the often unconsidered risks to your files like failed software updates, failed services, and employee mistakes. These less flashy but far more common risks can put any file system at risk if there’s no way to restore mistakes and failed processes. Backups allow you to restore files back to a previous whole and working state. Automated backups can also help you track down exactly when and why a file corrupted or was changed. Let’s pick up where we left off at how backups can be used to quickly recover from and completely shrug off ransomware attacks.

4. Ransomware Attacks
The current generation of hackers have a personal favorite form of attack that not only ruins your day but also has a chance of getting them paid. You’ve probably heard of ransomware in the recent news because it has been used to terrorize a large section of the computer-using population world-wide. While the exact programs evolve like the yearly flu, the method involves infecting your network, maliciously encrypting every file, then demanding ransom payment in crypto-currency. Rather than paying them or losing your files, you can simply wipe the network and implement your data recovery procedures from a recent complete backup. This method also works for almost any other kind of malicious virus, spyware, Trojan, or malware attack.

5. Programming Errors
When programmers and the IT department make mistakes, the consequences often have a much greater effect than the mistakes of a single employee on their personal system. In many cases, a change to the way the company network or proprietary programs work can cause an error left undetected for days or weeks at a time. Here is where having a collection of regular backups is incredibly helpful. No matter how far back the error was made, a good data recovery system can restore the system to its pristine state before the oversight, allowing your team to fix the problem without a massive loss of data.

6. Device Failure
No matter how convenient remote servers and huge hard drives are, there is one final fact about computing that many people forget. Computers are physical objects and data is stored on disks that can break, fry, melt, warp, scratch, or otherwise become unreadable and unusable. While there are extensive recovery procedures that can sometimes extract data from dead equipment, you can be back to work almost instantly by loading a recent backup onto a new machine and reinstalling it into the company network in the old computer’s place.
The data used, processed, and stored by your company is important for continued functioning and any loss of data can set you back by days, months, or even permanently depending on the value and replicability of the data. Fortunately, there’s no need to risk losing your valuable digital assets, because even software installations and settings configurations can be saved. With a complete data recovery plan, you can restore a single document from backup or reinstall an entire computer after a malware attack, and clone a computer with all its data for new team members. Cloud-hosted backups are an important part of a comprehensive business continuity plan as they can be used both for asynchronous disaster recovery and for hot-loading a second environment while the first is repaired.

For more information on backups and cybersecurity, contact us today!

Six Ways Backups and Data Recovery Can Save Your Business (Part 1)

Backups and Data Recovery concept on laptop with business man drinking coffee

Having a plan is crucial to business survival

Data loss in the business world is not something to take lightly. Whether you save things on the cloud, on local company servers, or in personal devices, data is everything to a modern business. Every company has an impressive number of files to defend ranging from your own financial records to the regulation-protected personal information of your clients. Working with computers makes this vital data easy to collect, store, manage, and analyze but it also makes it more accessible and easier to destroy than paper documents. Fortunately, you can make sure your data is safe from both mistakes and attacks the same way you would with paperwork: with backups. When considering your backup and data recovery plan, it may help to think about all the things you might have to recover from. Your business needs a comprehensive business continuity plan is ideal and cloud-hosted backups are an important part of any contingency plan because they can help your business recover and survive through different kinds of disaster.

1. Failed Software Updates

Most businesses use some combination of business management software through which they run almost all internal data. An ERP to manage your assets and inventory, a CRM to store and track all your client and sales data, and your finance department’s preference of economic software all hold vital proprietary and personal information that is necessary for the company to continue functioning. You rely on this software to store your data and make sure to update regularly. However, sometimes an update goes sideways, causing partial or complete corruption of the data stored by the program. Instead of trying desperately to piece together the garbled database entries, a backup can simply bring back the program and all its data to its pre-updated state.

2. Loss of Service

Does your business rely on B2B SaaS services? If so, consider how much are you trusting them to keep important company data safe. Even if they are entirely reliable and trustworthy business partners, it’s a risk to put the responsibility for your data security on anyone else because you never know when the other company might face some massive interruption of service or loss of the data they store. While their services may be incredibly valuable to you, make sure that any important data being stored by another company is also backed up somewhere safe that you have control over. This way, if you suddenly lose access to your B2B services, your company can access its data and serve its own needs until your business partner gets back on their feet.

3. Your Own Mistakes

No long-term computer user has gone through the years completely mistake-free. We’ve all typed something in incorrectly, mis-clicked a menu-button, and slipped up right before an auto-save. Many of us have accidentally hit ‘save’ at the wrong moment or inadvertently copy-pasted over something that does not have an ‘undo’ function. In that moment of panic as you realize that important data has been permanently altered in error, having a complete recent backup is a huge relief. With a comprehensive data recovery system, you can quickly access the file you accidentally altered and be back to work in minutes instead of scrambling for a way to revert your changes.

A good backup and recovery plan is an incredibly important aspect of modern business. Everything from minor employee mistakes to hacker-inflicted destruction can be quickly and smoothly recovered from with the right layered backups and practiced recovery plans. Of course, this is only the first half of our two-part article. Join us for part two next time and we’ll talk about how backups can also help you in the face of ransomware, bugs, and device failures! For more information about how to build the right backups infrastructure for your business, contact us today!

Archives are Great, Backups are Better (Part 2)