Managed services have come a long way in companies, especially when dealing with IT monthly management reporting on what you need to add, take away, improve, or fix. In the older days of IT, managed services meant an in-house tech team sometimes getting in your way while attempting to fix or provide what you need. This sometimes resulted in your IT staff tying up your computers for hours, hence preventing you and your employees from getting work done.
As a conundrum of supposed IT management, the above scenario only led to severe downtime. Then, when it came to managing other aspects of your IT, the solutions provided didn’t always work. Because your in-house team had never worked anywhere else, the technology solutions they provided perhaps conflicted with your business structure.
Plus, the attempts to fix issues possibly kept recurring because your team didn’t have access to the latest knowledge from the field.
These scenarios of IT managed services still exist, though the age of high-speed Internet and the cloud provide a method of managed service that doesn’t get in your way.
Here at SystemsNet, we named our managed services Vita and available in several different tiers. We provided these different levels based on what kind of business you have and how much management you need. From the most basic level on up to our Vita Pro option, we’ll prove remote IT management is the best way to keep everything running efficiently.
Ultimately, your monthly IT management reports are easier to understand and provide what you really need based on real-world knowledge.
Monitoring Your Systems Every Day
Through our basic Vita management service, we’ll monitor your systems every work day, and even when you sleep. This management option is a proactive solution that keeps watch on your network for the worst threats. We also take care of all your hardware internalized as managed services so you save money.
While we work on prevention, we’ll quickly take care of any issues without hijacking your computers. In most cases, we’ll take care of things without you even knowing anything happened.
This is the true magic of managed services today from remote locations. As long as you have a fast Internet line, our work doesn’t obstruct the flow of your business.
At the end of every month, we’ll provide a monthly report that won’t take extra amounts of time to understand. We keep it simple and tell you what you need in order to increase your business growth. You can trust our judgement based on our extensive experience in the field with many companies. You’ll have a great team that understands what’s really going on in the IT world and what the most appropriate solutions are.
Help Desk Support
While we work on prevention, we know things still happen unexpectedly. As part of our Vita Plus plan, you’ll have an IT help desk on a remote level, or in person when it’s necessary. We try to take care of all issues remotely before you even notice them. However, if you need in-person support, we’re there as fast as possible.
When we have to work on-site, we’ll work with your schedule so it doesn’t cause disruptions in your office.
Management for Professionals
Our Vita Pro plan is your ultimate solution and much more comprehensive in management services we provide. Using this service, we inventory everything more intensely, including providing backup of your data in the cloud for disaster recovery.
We’ll also give you reports more regularly so you’re aware of what’s working and what needs improvement. It’s the best way for you to grow without worrying about our staff getting in the way of your critical work moments.
Contact us here at SystemsNet to find out more about our managed services and how our regular reporting always keeps you ahead of your competitors.