Category Archives: VOIP

4 Common VoIP Adoption Mistakes To Avoid

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VOIP customer support concept, showing person using VOIP headset and computer.

Things to know before choosing VoIP phone systems.

If you have been searching for costs savings, improvements in efficiency, production, and mobility, investing in a Voice over Internet Protocol(VoIP) solution could help you achieve what you have been dreaming about. Due to the long list of VoIP vendors and the variety of features they offer, many prospective VoIP clients may feel hesitant about choosing a VoIP vendor.

One of the toughest decisions you will have to make will not be whether or not you should choose a VoIP provider, but which provider should you choose. You do not want to fall victim to common pitfalls and mistakes that many businesses and individuals make when choosing a VoIP provider.

Transitioning to VoIP

Making the transition to VoIP should not be one of the hardest things you’ve ever had to do, nor should it lead to an extreme decrease in call quality because you want to save money. The technology behind VoIP solutions is not complex. It is important to have an understanding of VoIP solutions and the features they offer so you will not make any major mistakes that can harm your business.

Mistake #1: Choosing an Inexperienced Provider

One of the biggest mistakes that people make is choosing a provider that does not have a great amount of experience. It is important to choose a provider that has experience providing solutions for businesses and organizations for the industry you are in. If you choose a VoIP provider that does not have experience in the industry you are a part of, the VoIP provider may not be able to get a hold on what your business or organization needs.

Mistake #2: Not Properly Assessing Bandwidth

It is not difficult to underestimate or overestimate the bandwidth that you will need to support VoIP, especially if there is not a constant in your call volume. If you have excessive bandwidth, you can overspend. On the other hand, underestimating your bandwidth can lead to the following:

  • Poor call quality
  • Inconsistency in your call service
  • A reduction in your internet speed

If you do not have the right amount of bandwidth, the VoIP provider will not be able to provide you with the high-quality services you need. It is important to properly assess your bandwidth so you will be able to choose a provider that can support your bandwidth.

Mistake #3: Choosing A Provider Without A BDR Plan

As a business owner or a business manager, one of your worst nightmares would be to have your business go down for a significant period of time. What will happen if your business experiences an outage or breach and you are not able to recover from it? If you choose a VoIP provider that does not have a Backup and Disaster Recovery(BDR) plan, it will be very difficult for you to recover.

This is why it is so important to choose a VoIP provider that has a solid backup plan. Power outages, natural disasters, data breaches, etc. can all happen at any time, but having a BDR plan will give you a better chance at recovering.

Mistake #4: Not Considering Additional Costs

One of the major mistakes that many businesses and organizations make when it comes to VoIP is failing to consider all the costs. There may be additional costs that you will need to consider when it comes to VoIP, and it is important to ask the right questions so there will not be any surprises.

The costs and fees you will be expected to pay will depend on multiple factors, including your current phone and your network. Do not be afraid to ask the right questions about costs and fees so there will not be any surprises down the road.

What strategies will you implement to ensure you are prepared for a VoIP implementation? If you do not want to make any of the common VoIP mistakes, contact one of our experts today.

What Can A VoIP System Do For Your Business?

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Businessman clicking on the VoIP logo with a telephone icon on a virtual screen for connecting with his employees using a specific network.

Having the right communications platform is key to having a successful business

Having success with a business venture will require a significant amount of hard work and the use of the right tools and resources. It is important to keep all lines of communication open when conducting business. We understand how difficult it can be to communicate with employees and customers on a consistent basis.

Substandard communication costs businesses billions of dollars each year. If you go a significant period of time allowing your communications troubles to continue, it will be increasingly difficult to meet your goals and reach the level of success you want your business to have.

One of the main reasons businesses of all sizes have problems with their communication is a poor phone system. If you are having trouble with your current phone system, you should strongly consider making changes to your current phone system.

One of the best ways to improve your business communication is to utilize the latest and greatest in technology for your phone systems. If you are using outdated forms of communication, we encourage you to use a VoIP system. There are over 30 million VoIP lines currently operating. All of the VoIP phone lines that are currently in operation are providing businesses with the reliability, flexibility, and affordability they need.

When you make the transition to VoIP, your business will be able to experience the benefits of VoIP phone services.

Reduced Costs

Did you know you can save a significant amount of money on calling costs when you switch to VoIP? When you use VoIP, you will be able to save a significant amount of money on costs. As time goes on, you may be surprised at how much money you can save:

  • When you use VoIP services you will be able to bundle services
  • You will not spend a significant amount of money on international calls
  • You will save money because you will not have to spend a significant amount of money on maintenance costs or purchasing costs

You can reduce your calling costs by thousands of dollars every month. The exact amount of money you can save will depend on a variety of factors, including the following:

  • The number of phone users
  • The number of calls that are made each month
  • The type of calls that are made each month(ex: long distance, international)
Increased Productivity

When you use a VoIP solution, you will have a solution that is hosted in the cloud. If you are currently using a phone system that is not incorporating the latest and greatest in technology, your employees may not be able to work as efficiently as they need to. It is important to provide your team with the right tools and resources so they can be more productive. When you invest in a high-quality VoIP solution, your team will not have any troubles communicating with customers, clients, vendors, suppliers, etc.

Comprehensive Communication Tool

Many business owners are under the impression that a VoIP system is only good enough to provide one or two services. However, a VoIP phone system has the ability to do more than provide your team members with a tool that allows them to communicate with customers, other team members, suppliers, etc.

VoIP phone systems have the tools and resources that will allow your business to effectively and efficiently communicate internally and externally. With more workers working remotely, we encourage business owners to find a VoIP system that will fit your business’s unique needs. When you invest in a system that fits your needs, it will be easier for you to communicate with everyone.

Before you choose a system for your business, it is important for you to compare your needs to the VoIP system you are considering. Contact SystemsNet today for more information about VoIP systems and how you can find a system that meets your needs.

Are The Signs Pointing To A Switch To VoIP?

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VOIP, communications, remote, phones, technology, systems, technology trends

VOIP is becoming increasingly common. Can your company keep up with emerging trends?

The internet has completely transformed the way business is handled. From messaging platforms to collaboration and video conference platforms, the day-to-day working lives of professionals have changed dramatically over the years. However, this does not mean that everyone has caught up to the times.

In fact, there is still an area of professional life that has not made as big of a leap as other areas. Can you guess what that area is? Telephony. There are many professionals who are still using the conventional landlines in their offices; they have yet to make the switch to VoIP. However, making the switch to VoIP could lead to better savings, better time management, and the ability to streamline your business communications.

We understand that you may be hesitant because you do not know if this is the right time to switch. We want to share 5 signs that you should be aware of as indicators that it is time to switch to VoIP.

Sign #1: Your Business Is Growing, But Your System Is Not

As a business owner, one of the things you hoped would happen is business growth. When anyone starts a business, there is hope that the business will grow into one of the most well-known and popular in the industry.

If you are currently operating your business under a lightning -fast internet connection, you already have the tools you need to be a part of the VoIP movement. If you are currently using landline phones, do you anticipate that your use of landline phones will continue to work for you as your business grows? Will you be able to scale properly?

Business telephone systems will sometimes have a set number of lines. What does this mean? If you have reached the number of lines, you may not be able to support the influx of calls you receive from current customers and potential customers. When you use VoIP, there will not be any limitations.

Sign #2: Some Calls Are Missed

In 2020, we have seen a variety of changes in the way people communicate. In 2020, many people found themselves working from home and not in the office they were accustomed to. Previously, employees could only answer a phone call if he or she was at the desk at the time.

However, VoIP allows employees to work remotely and have the mobility they need. It is not complex to add VoIP extensions to different locations. The addition of VoIP extensions will allow employees to answer calls without being seated at a desk.

Sign #3: You Are Ready For A Reliable System

Whatever your tech infrastructure consists of, you want it to be dependable and reliable at all times. You also want your infrastructure to be professionally managed by those who possess the necessary skill sets. There are numerous VoIP providers available, but not every VoIP provider will be able to provide you with the level of support you need.

You need VoIP services that will be managed and supported by the provider, and not a third party. VoIP providers that have a team of IT experts available to solve your problems will ensure that you have the reliable system you need for your growing business.

If you have considered VoIP in the past, but chose not to take the leap, what was the driving force behind your decision? What has changed since then?  Now is a great time to make the switch to VoIP. If you are still considering making the switch to VoIP, contact us today for information on how we can help you make the switch to VoIP.

VoIP and Remote Working

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Photo of a person holding a VOIP phone

VoIP will prove to be crucial in ensuring that remote work is smooth and effective.

COVID-19 has taught us many things, and one of them is that staying home is going to be a critical part of the future of work. However, we did not need an unexpected pandemic to realize this. Many businesses and organizations have been grabbing on to the benefits of remote work for a significant period of time.

Before the pandemic turned the world upside down, there were employees already working out of the office, whether it was in the comfort of their own home or other locations.

Communication and Interaction

Many people will feel that remote working will take away a huge chunk of the face to face communication and interaction that occur on a regular basis. Remote working has already proven that it will not eliminate communication or human interaction. While we understand that some forms of communication may not be as impactful as others, your business or organization does not have to suffer when switching to remote working. One of the ways the risks you are worried about can be mitigated is by using VoIP services.

VoIP(Voice over Internet Protocol)

VoIP systems use internet to transfer data and streamline communication. VoIP has proven to be one of the necessary components of remote working. The data that you may need to transfer through VoIP can range from audio, photos, videos, and documents. You have likely already used VoIP services, but you were not aware.

Telecommunications is made possible through VoIP services. When you are able to connect workers in real time, you will be able to reduce the chances of communication being lost while everyone is apart. Employees can connect with one another through video calls, and they can communicate face to face without being in the same room.

When you use VoIP, you will also be able to edit files and share them with a few clicks of your mouse. There are also systems that will allow everyone to share their feedback with the files, video files, and audio files that have been shared.

How Can VoIP Make Remote Working Better?

VoIP is used to give employers and their employees a great amount of flexibility in how they assign telephone numbers and use them. VoIP systems make it very easy for remote workers to utilize their VoIP phone number and extension. Since VoIP systems will allow employees to use their phone numbers regardless of where they are in the world, everyone can always be connected.

When VoIP is used, everyone can work together to improve the company’s productivity. You can have the security of know that your company is still able to operate even if all or most of your employees are working remotely. Remote workers are a critical piece to your company’s overall success.

Many VoIP platforms can easily be incorporated into the other tools and systems your business is using, especially audio and video conferencing. When you connect VoIP with your other collaborative tools, it can help reduce the isolated feelings many remote workers will develop once they have been working from home for a significant period of time.

Many businesses and organizations were immediately able to witness the impact of remote working. If your businesses or organizations want to remain competitive and demonstrate to their employees and customers that they are a progressive, while also prioritizing the health and safety of your employees, VoIP is one of the essential tools you will need.

During a global pandemic, VoIP has proven that it can be used to make remote working possible and efficient. To find out more about VoIP solutions and how you can use them to improve your business, contact SystemsNet today.