Are The Signs Pointing To A Switch To VoIP?

VOIP, communications, remote, phones, technology, systems, technology trends

VOIP is becoming increasingly common. Can your company keep up with emerging trends?

The internet has completely transformed the way business is handled. From messaging platforms to collaboration and video conference platforms, the day-to-day working lives of professionals have changed dramatically over the years. However, this does not mean that everyone has caught up to the times.

In fact, there is still an area of professional life that has not made as big of a leap as other areas. Can you guess what that area is? Telephony. There are many professionals who are still using the conventional landlines in their offices; they have yet to make the switch to VoIP. However, making the switch to VoIP could lead to better savings, better time management, and the ability to streamline your business communications.

We understand that you may be hesitant because you do not know if this is the right time to switch. We want to share 5 signs that you should be aware of as indicators that it is time to switch to VoIP.

Sign #1: Your Business Is Growing, But Your System Is Not

As a business owner, one of the things you hoped would happen is business growth. When anyone starts a business, there is hope that the business will grow into one of the most well-known and popular in the industry.

If you are currently operating your business under a lightning -fast internet connection, you already have the tools you need to be a part of the VoIP movement. If you are currently using landline phones, do you anticipate that your use of landline phones will continue to work for you as your business grows? Will you be able to scale properly?

Business telephone systems will sometimes have a set number of lines. What does this mean? If you have reached the number of lines, you may not be able to support the influx of calls you receive from current customers and potential customers. When you use VoIP, there will not be any limitations.

Sign #2: Some Calls Are Missed

In 2020, we have seen a variety of changes in the way people communicate. In 2020, many people found themselves working from home and not in the office they were accustomed to. Previously, employees could only answer a phone call if he or she was at the desk at the time.

However, VoIP allows employees to work remotely and have the mobility they need. It is not complex to add VoIP extensions to different locations. The addition of VoIP extensions will allow employees to answer calls without being seated at a desk.

Sign #3: You Are Ready For A Reliable System

Whatever your tech infrastructure consists of, you want it to be dependable and reliable at all times. You also want your infrastructure to be professionally managed by those who possess the necessary skill sets. There are numerous VoIP providers available, but not every VoIP provider will be able to provide you with the level of support you need.

You need VoIP services that will be managed and supported by the provider, and not a third party. VoIP providers that have a team of IT experts available to solve your problems will ensure that you have the reliable system you need for your growing business.

If you have considered VoIP in the past, but chose not to take the leap, what was the driving force behind your decision? What has changed since then?  Now is a great time to make the switch to VoIP. If you are still considering making the switch to VoIP, contact us today for information on how we can help you make the switch to VoIP.