Picture the scene. A hush falls over the crowd as they crane their necks to see the small sequin-clad figure of a girl walking a tightrope high above the stadium floor. She walks sure-footed for a few steps and then, unexpectedly, she begins to wobble. Something has gone wrong, though the crowd cannot discern just what is it from their vantage point on the floor. She tries to correct her balance, and a collective gasp of horror rises from the audience as she loses her balance and falls for what seems like an eternity before hitting the carefully positioned safety net below. She bounces once, twice, and a third time before flipping easily down to the floor, unharmed. She raises her arms to show the crowd she is all right. The crowd erupts in applause. While the crowd will forever remember the girl, the unsung star of the event is the safety net.
Just like that girl on a wire, your business processes run day by day with seemingly sure footing. However, what happens on those occasions when something goes amiss? Where is your safety net? 24 x 7 x 365 proactive monitoring of network infrastructure can keep your business from the disastrous results of a network failure.
The key to the success of this type of monitoring lies in its name. It is proactive. Rather than waiting for a failure to happen and then stepping in with a sometimes complicated, time and labor-intensive fix, proactive monitoring anticipates the failure and moves to address potential issues before they become critical. Thus, catastrophe can often be avoided entirely. As the old saying goes, an ounce of prevention is worth a pound of cure.
How does this monitoring work? All day, every day, data is collected regarding the performance, health, and status of your network infrastructure. Based on data received, optimization features are triggered, which increase the productivity of your system and ultimately, the profitability of your entire enterprise.
Imagine the security of knowing that someone is watching your systems day after day to ensure every component of your network is working optimally at all times. While in-house IT support can provide a good level of care, it is likely that your business does not have around-the-clock coverage with on-staff IT professionals. The expense of maintaining 24 hour in-house support is often prohibitive. But the fact is that you need 24-hour-a-day support, because system failures do not historically occur just during regular business hours.
Proactive monitoring can often be paired with proactive maintenance support as well. This means that your network is maintained at optimal levels on an ongoing basis. Monitoring and associated maintenance ensures that backups take place at regular and appropriate intervals and that any security patches needed to keep your system up-to-date are handled in a timely manner.
Just as you expect your in-house IT staff to be knowledgeable regarding current issues that might impact your network infrastructure negatively, proactive monitoring ensures that emerging threats can be neutralized as quickly as possible.
Does proactive monitoring slow down your business processes? The simple answer is, no. This type of monitoring is completely unobtrusive, allowing you to proceed with the every day routines of your business workflows and processes without hindrance. Tweaking your system as needed, proactive monitoring provides peace of mind for you and your staff, optimal performance of each and every component of your network infrastructure, and increased productivity that comes from a reduction of downtime caused by random system failure.
If this sounds like something that would benefit your business, please contact us today. We can show you how proactive monitoring can work best for your enterprise.