Tag Archives: Datto

The Depths of Your Disaster Recovery Plan

Disaster Recovery Plan shown on a dart board next to a laptop

Disaster Recovery Plan is key to your business success.

Data disaster recovery is something that every business should be prepared for. Even if your company is never attacked by a hacker or has to face a ransomware system-wipe, it’s important to have a plan in case of pure technical failures and mistakes.  You, at the very least, want version backed up version control for your central systems so that a new employee can’t lose a client’s information by accidentally zeroing the values. The ability to retrieve active data from a day or a week ago is undeniably useful. Of course, backing up your CRM and financial data on a weekly basis is only scratching the surface your disaster recovery depth potential. In an ideal recovery, you would be able to completely factory-reset every computer and device on the company network and reinstall your infrastructure, programs, and data all from a single comprehensive backup kept on the cloud so that local disasters can’t reach it.

Of course, the most practical way to store your backups is based on how frequently they’ll need to be updated or accessed. Things like your operating systems, system configurations, and program installations will only need to be changed when your IT team changes the infrastructure. Then there are big databases including things like client information and inventory that will be accessed and updated all the time. These should have at least recent version control recovery available along with a few periodic older backups. Finally, there are the items you want incredibly tight control over and track every single change along with who made it.

Surface Changes

Active projects, customer service conversation, and anything having to do with money needs to be tracked much more closely than normal backup procedures account for. This is where finely tuned version control comes in. Whether it’s for security or simple collaborative convenience, the most surface-level form of backup are fast-paced changes, sometimes hundreds a day, and often it’s as important to know who made a change as the change itself. These detailed ‘saves’ of your data can be finalized at, say, midnight every night and archived after a week or two.

Document Management Software

While it’s true that digital documents like forms and contracts are technically data, there is a functional difference between your business data and your online documents. For these, you want a high-quality document management system or DMS for short. While your best bet is a system made specifically for the needs of your industry, Google Docs is a good example of a basic DMS. More specialized versions will have faster and more convenient mobile and online access, sorting, permissions, and even digital signature authorization for quick and easy approvals between clients and business partners.

Database Backups

The most standard form of backup is the sort that is taken on schedule, archived on schedule, and almost never thought about. For most people, this is their favorite kind of backup because it can take care of itself with a simple automated program directed at the files you want saved. The easiest thing to back up are databases like the sort that hold customer login data, account information, sales histories, department budget reports, and so on. With an easy to set up backup system, you can allow each authorized employee to designate the files they’d like backed up regularly every night, week, or month.

The purpose of these backups is the core of your restoration plan. In theory, as long as you have your databases and active files backed up, you will be able to restore your business data infrastructure from a complete reinstall of all your enterprise management software on new or factory reset computers with a minimal amount of lost data.

The Deep Infrastructure Backup

Every time you think you have a complete recovery backup plan, remember that technology and achievement rely on innovation. Ask yourself how it could be better, how recovery could be faster, and how you can ensure that no data is lost or damaged in the recovery. One important answer to this question is an infrastructure backup. Normal backups assume that you may have to reinstall your operating system and programs but that’s okay, right? After all, these should all be readily available to you. The problems is if you had special configuration settings to make your settings or automations run correctly, these are harder to get back into place in a timely manner and there’s a possibility your IT team doesn’t have notes on all the changes that will need to be made.

A neat trick to ensure that your recovery is fast and efficient is to do a periodic deep backup of any system that has custom settings or that you want to be brought back online quickly in order to get your employees back in the saddle even before the full recovery is complete. Besides your central systems and network setup, if you have large sets of computers that all run the same setup like customer service workstations, you can take a single backup and restore all the endpoints from there. Just make sure you update your deep backups every time the infrastructure or configurations change.

Recovering After a Disaster

The best thing about having a truly comprehensive backup and recovery plan is that you can theoretically recover every important system in the company quick enough to get your employees back online and your business humming again within hours of a disaster or setup afterward. Ransomware, for instance, that infects your entire network can be effectively eradicated with a full factory reset and a reinstall from the deep backup to the databases right up to the most recent surface changes. For more advice and news on backups and recovery, contact us today!

Back up Safely with Datto

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Datto is one of the most inventive and reliable backup technologies available today and a very valuable resource for businesses

Offsite backup is a necessity in today’s Internet. Backing up to a local disk is good, but it’s not enough by itself. Ransomware and physical disasters can hit a disk drive which is attached to a computer, making both of them useless at the same time.

Datto offers some of the most inventive and reliable backup technology in the business. Its geographically diverse data centers have over 200 petabytes of cloud backup storage. If we look at the factors that make up a strong, trustworthy backup service, Datto ranks well in all of them.

Range of services

Datto has backup services tailored for businesses of all sizes, using a hybrid cloud approach. It backs up both locally and to the Datto cloud.  Its ALTO 2, aimed at small businesses, uses a compact dedicated device to provide local backup and connect to the cloud service. It has a 1 terabyte capacity. Its larger relative, ALTO XL, can handle as much as 24 terabytes.

The SIRIS family offers backup of up to 60 terabytes with extremely high security. All encryption happens on the local device, combining the security of local backup with the safety of cloud backup.

Datto NAS is a Network Attached Storage system capable of holding up to 60 terabytes, with integrated local and cloud backup. It retains snapshots of documents in case it’s necessary to roll back to an older version.

Virtual SIRIS and Virtual ALTO are like the services already mentioned, but implemented in software without a separate physical device.

For cloud-to-cloud backup, Datto has Backupify. It backs up Office 365, Google Apps, Salesforce, and social media. The aim is to protect files against accidental or malicious deletion, not to guard against the unlikely meltdown of those services. Backupify was originally an independent business, which Datto acquired in 2014. This is a different flavor of backup from Datto’s main product line, and we won’t be discussing it further here.

Rapid recovery

If a system fails catastrophically, restoring it can be a tedious process. Datto’s ALTO and SIRIS enable fast recovery by backing up not just files but entire system images. In case of a disaster, they can create a virtual machine from the snapshot and have it running. ALTO and SIRIS offer hybrid virtualization; SIRIS also offers pure cloud virtualization. The result is almost no downtime, even in case of a disaster that knocks out the primary computer.

Verification

A backup isn’t much good if it doesn’t work. ALTO, Virtual SIRIS, and SIRIS 2 use “Screenshot Backup Verification” of system image backups. This consists of booting the system image as a virtual machine and taking a screenshot of the login screen. It notifies the administrator if the VM fails to boot.

Geographic distribution

A cloud backup service needs wide geographic distribution for maximum safety. Datto has data centers in Pennsylvania, Utah, Canada, the UK, and Australia. Customers have the option of selecting the physical location of their backup; sometimes this is necessary for legal reasons. It keeps its facilities guarded at all times, monitoring physical access with biometric scanning and logging of activity. Datto’s security practices follow the ISO 27000 and 27001 standards.

Data security

In addition to physical security, Datto follows high data security standards. It allows detailed access rules, so that customers can control access by IP address, geographic location, time, and other factors. All files are stored in strongly encrypted form.

Disaster recovery

Datto’s services are heavily oriented toward disaster recovery, which has stronger requirements than simple backup and restoration. Those who want a simple offsite file backup will find more straightforward approaches elsewhere. For those who need strong backup protection and can’t afford extended downtime in case of a disaster, Datto has a range of solutions for all business sizes.

SystemsNet provides managed services to keep your network running and safe. For more information, please contact us.