Category Archives: Cybersecurity

How Do Hackers Use AI?

How Hackers Use AI

Artificial intelligence has been a key ingredient in propelling businesses forward—creating better customer engagement, cutting response times, providing client-specific solutions, and more. But hackers have also had access to the same innovative technology: AI. While businesses use it to improve their operations, hackers have also been busy using AI technology to advance their illicit activities.

In 2022, there were 1,802 separate data breach incidents, compromising 425 million records. In 2023, there were 2,116 security incidents by October, surpassing the previous year’s numbers with still two months left. Using AI plays a huge role in the drastic rise of data breaches and other cybersecurity attacks. In this article, we will look at how hackers use AI to target and attack businesses.

Creating Convincing Phishing Emails

Hackers have found that generative AI tools are a fast and efficient way to churn out realistic phishing emails that can easily convince unwitting victims to reveal sensitive information. Using AI, it is now easy to create targeted emails that look so real that most people won’t suspect they are fake. Hence, even the more cautious employees now have a higher chance of becoming victims, ultimately exposing the business to cyber criminals.

Even the language barrier doesn’t help because of AI. Before, poor grammar and punctuation were immediate red flags for a phishing email. But now, AI technology has become fluent in so many languages that the text, regardless of the language, is almost flawless. Unless one is extremely vigilant, they will not find the threat. What’s even more alarming is that these phishing emails contain not only credible text, but many of them also include images, videos, and other media, which further adds to the genuine look of the email.

Generating Realistic Images and Other Media

Many of us have had fun and amusement with AI-generated images and videos—you know, those apps that create all sorts of versions of your picture. Some can even animate a photo and add sound to make it look like it is talking or singing. It’s all very entertaining, but hackers have quickly seen a different angle to this. Many of them have used these kinds of AI-generated media for illicit purposes.

For instance, you might receive a video call from one of your contacts on Messenger. You think you see them when you answer the call, but what you see is an AI-generated video clip of them trying to converse with you. This makes them more believable to the victim, who does not realize that hackers created it through AI.

How Hackers Use AI with Automating Attacks 

AI software makes it easy for hackers to identify loopholes in a company’s security with hardly any effort. It can detect easily penetrable networks or flawed security systems. By unleashing this software all at once, multiple businesses are targeted, and the hackers will have a higher chance of a successful attack.

How Hackers Use AI By Designing Undetectable Malware

AI-generated malware can easily pass through the strictest security systems without tripping the alarms. Unlike previous malware forms, they equip those designed and created with artificial intelligence with extra features that shield them from the most watchful cybersecurity tools.

To avoid detection, these AI-equipped malware change their code or their behavior so that they do not arouse suspicion. Once this software gets through, it’s business as usual for the hackers to access the network as they please.

Getting Past Biometric Systems

Biometrics are highly secure, especially when compared to passwords. Because these security systems muse fingerprints and voice prompts, we assume only authorized employees can access their accounts. But then AI came along. With the ability to make remarkable copies of fingerprints and voiceprints, advanced AI technology enables hackers to deceive biometric systems.

Launching Elaborate Phishing Campaigns

Creating phishing emails is just one step in a phishing campaign, but all the other steps are now much easier with artificial intelligence. It begins with analyzing data from online sources, which is now done with AI algorithms. With access to such information, hackers will know the weaknesses of specific targets, enabling them to tailor the phishing attack accordingly. This makes the attack more likely to succeed. It seems like more work, but because it is all done with AI, it’s much easier for the hackers.

As you can see, there are countless ways that hackers use AI to hack into businesses. Awareness and understanding of these tactics are crucial for companies to protect themselves against these new forms of hacking.

With the help of an MSP that specializes in cybersecurity, you can keep your network safe and all your information intact. If you need to level up your cybersecurity system and stay one step ahead of the hackers, call us today. We will give you a free consultation, and then we can start fortifying your company’s security system. Download our E-book today which talks about the cybersecurity role of AI in security.

Role of Cybersecurity Training in Compliance and Risk Reduction

Cybersecurity compliance

The primary reason for training employees on cybersecurity is to protect the organization from online attacks. But there are many other reasons you should embark on security awareness training. It is also important for customer reassurance, employee wellbeing, and, our topic for this post, cybersecurity compliance and risk reduction.

Why is Cybersecurity Training Important in Compliance and Risk Reduction?

There are both direct and indirect correlations between cybersecurity training and regulatory compliance. For example, many regulatory agencies explicitly require businesses to conduct regular security policy training or data protection training for all employees. Failure to comply with this requirement would cause fines and other sanctions.

It saves you from penalties and other sanctions. 

Depending on your industry, and your business location, there are some cybersecurity regulations that you would have to comply with. Some cybersecurity compliance regulations are HIPAA, PCI DSS, SOX, NYDFS, GDPR, NIST, CMMC, and many more. Failure to comply with these requirements would put your system at serious risk. But also, you might have to face steep penalties and hefty sanctions, including legal action.

It helps avoid a range of other errors. 

Inadequately trained employees are more vulnerable to phishing and social engineering attacks. They might even unknowingly violate policies and handle data poorly, which could lead to a range of compliance errors. Proper training can help avoid all this.

It encourages alertness and vigilance. 

Unique cybersecurity training strategies like simulated attacks will boost retention and make employees more alert for looking out for cyber threats. It also ensures compliance with the Cybersecurity Framework developed by the National Institute of Standards and Technology (NIST) and, though not a legal requirement, is one of the best risk management practices.

It emphasizes the need for encryption and data security.

Data confidentiality and risk mitigation are crucial aspects of data privacy training for meeting compliance demands, especially with encryption, data sharing, and access controls.

It makes for improved compliance audits.

Cybersecurity training ensures not only that your organization passes compliance audits but also that it does so with flying colors. When all employees receive security regulation training, there is a higher chance of getting an exemplary audit report.

It lets regulators gauge your level of cybersecurity compliance.

A good training program comes with participation monitoring and various metrics for evaluating its effectiveness. All this is useful for regulators to check your organization’s compliance with cybersecurity requirements.

It creates a robust security culture within your organization. 

The existence of a regular training program shows your staff that you are serious about cybersecurity and encourages everyone to take the best individual steps toward maintaining a high level of protection. It minimizes the risk of insider threat.

It keeps everyone updated on the latest security practices and compliance standards.

Online threats continue to evolve every day, so compliance standards need to adjust as well. Regular training ensures that your entire organization is trained on all the latest advances, always keeping you compliant.

It encourages top management to prioritize cybersecurity compliance mandates.

With a solid understanding of the importance of compliance and liability, top executives will be more attentive to enforcing mandates on cybersecurity and data protection.

Final Thoughts on Cybersecurity Compliance

Often, cybersecurity compliance may seem like just another routine requirement in the workplace, but it has a significant impact on many aspects of the business, as you have just seen.

Has your data been hacked? Download our Infographic, “The Top 10 steps to take if you think you have been hacked.” If you’d like, call us and we can talk about how we can customize data security for your unique needs!

If you want to know more, just let us know and we will be happy to give you a free consultation!

Top Mistakes to Avoid When Training Staff on Cybersecurity

Training Cybersecurity

As technology continues to advance, so do the techniques used by hackers. We must keep up with their evolving strategies to keep our systems protected. To do this, regular cybersecurity training of employees is a must. Studies show that an effective training method can reduce vulnerability to phishing and similar attacks from 60% to 10% within a year.

7 Common Mistakes in Cybersecurity Training

You can do many things to get the most out of each training session. But today, we will focus on what you should NOT do because they are counterproductive to the training. Here are the top mistakes you should avoid.

Boring Training Sessions

If the training comprises text-heavy slide shows with someone just reading out loud, then you can’t blame your employees for nodding off in the first few minutes. Not only will they lose interest, but they will also gain absolutely nothing from the training. Instead, use a more engaging approach. Replace text with visuals. Encourage interactive discussions. Have some group work.

Same Program for Everyone

In any organization, members have varying skill levels. With cybersecurity, some employees might be more aware of the latest trends. Others might not even know what phishing is. So a one-size-fits-all cybersecurity training program is bound to fail. You need to address everyone’s level and train them accordingly.

One-Time Workshop

Many still believe that compressing all the key learning areas into one big training session will work, but it will not. You can squeeze as much value as possible into a single session, but there should be a follow-up. Better yet, there should be a series of follow-ups. Ongoing reinforcement is one of the best methods for making any lesson stick.

Focusing on In-Office Cybersecurity Training

Yes, it is important to practice online safety while in the office. But most companies today have employees in a hybrid work setup or working full-time from home. With this being the new norm, the training program must also address mobile security.

Insufficient Leadership Support in Cybersecurity Training

We always say that children emulate the behavior of their parents. The same goes for employees and their superiors. Whatever the staff is learning, the top executives must be as well.

Leaving out Incident Response Training

Prevention is indeed better than cure. However, this doesn’t mean we shouldn’t talk about handling cyberattacks when they happen. Employees need to know what actions to take in the event of a data breach to prevent the damage from escalating further.

Lack of Proper Assessment

Cybersecurity training does not end when the facilitator gives their last remarks. You must test the participants on what they have learned with these efficient assessment methods. It could be standard question-and-answer tests or random phishing simulations to check if and how the employees will apply what they have learned.

Final Thoughts on Cybersecurity Training

Before you take your staff on their next cybersecurity training, keep these mistakes in mind and avoid them at all costs. Plan the training program so it can deliver maximum impact. Better yet, you can use a tried-and-tested program created by established and trusted cybersecurity experts to train your staff. That is something that we can help you with.

It pleases us to present the latest tool in employee cybersecurity training—our very own microtraining platform. This method tackles all the important aspects of online security, from threat identification to incident response and everything in between. If you are interested in learning more, we have a demo of the platform that you can download by clicking right here. 

How Hackers Use Social Engineering Tactics in Phishing Scams

social engineering tactics

Social engineering is quite a buzzword these days in the world of cybersecurity. But what is it, and why are businesses so afraid of it? It is a form of hacking that uses deception and manipulation to get victims to divulge information. Companies have reason to be fearful because social engineering tactics have led to a lot of destruction and millions of dollars in losses for businesses worldwide.

Phishing is one of the most rampant types of attacks these days. It has been highly successful because it uses tried-and-tested social engineering techniques to hoodwink potential victims.

What are these Social Engineering Tactics, and how do hackers use them?

  • Riding on human emotion.

    When people get scared, nervous, pressured, or curious, they are more likely to make impulsive decisions or actions. Hackers bank on this natural reflex to get victims to reveal personal information before they can think about it. By the time they have calmed down and realized the danger, it will already be too late.

  • Establishing credibility.

    People are quick to trust entities that have an established reputation. This includes institutions like banks or vendors, as well as personal contacts. By imitating these entities, hackers can create a credible image as one of the social engineering tactics that potential victims will almost certainly trust.

  • Personalizing content.

    There is plenty of information in the public domain hackers can use to spin a web of deceit to capture their victims. It goes further than simply calling a target by name. They might refer to a concert you have recently attended or a restaurant you love. By creating familiarity, they cause a potential victim to let their guard down and be more vulnerable to an attack.

  • Using lookalike websites.

    Many hackers send out links that lead to fake login pages identical to real ones as one of their social engineering tactics. A typical tactic is telling you to change your password because it is about to expire. The link they send you to is a lookalike site where you can enter your data. It all looks legit, but if you look at the URL, you see it is a fake link.

  • Creating panic-inducing situations.

    When people get into a panic, they rarely think logically. They will act on the impulse to free themselves from the threatening situation as quickly as possible. If the hackers tell them their account will be closed if they don’t click on the link, you can expect them to click the link in a second.

  • Social engineering tactics – Intentionally misspelling words.

    The typo errors and poor grammar commonly associated with phishing emails are intentional. It is their way of dodging detection by spam filters. Since people are not as vigilant as malware detectors, hackers easily fooled many people despite these glaring errors.

  • Attacking during holidays and special events.

    There is a general air of excitement and engagement around these periods, and hackers capitalize on that to boost the success rate of their phishing attacks. Also, timing the attacks with these events gives an illusion of legitimacy, which makes the targets more likely to become victims. This is one of the common social engineering tactics that hackers use.

  • Spreading malware through attachments.

    Ordinarily, most systems can detect and block malware, but if these malicious files get installed into the system through phishing, your network defenses cannot do anything about it. Once installed, malicious attachments can do a range of damage, from destroying your files to stealing sensitive data.

  • Posing as top executives is a social engineering tactic.

    When your boss requests confidential data, you don’t ask questions and give them what they want with minimal delay. After all, that is what a good employee does, right? Exactly! Therefore, hackers have taken this new approach of pretending to be top executives to get easy access to company information.

  • Creating a pretext.

    This social engineering tactic takes a lot of work and patience because the hackers need to build trust. Gradually, they gain the confidence of the victim, who will eventually disclose information more freely.

Final Thoughts about Social Engineering Tactics

Now that you know how hackers use social engineering tactics for phishing, you have the knowledge to avoid an attack. However, despite all the awareness and safety precautions, it is still possible to become a victim. For this, we have created an infographic called “The Top 10 Steps to Take If You Think You Have Been Hacked.” If you think you have been hacked, this tool would be very handy. You can download it right here. 

If you need more information on social engineering and other cybersecurity issues, call us. We will provide everything you need to improve your protection against online threats!