Real-Life Examples of How AI Was Used to Breach Businesses

AI to Breach Businesses
Anti-virus, Cybersecurity, Data Backup, Malware, Security, , , , ,

There has been a lot of talk recently, about how hackers are leveraging AI to breach businesses. Hackers can sneak their way in more easily with these new algorithms used in social engineering.

Unfortunately, these are no longer just theoretical discussions. We have reached a point where AI-powered data breaches are actually a reality. In fact, they are among the most rapidly growing threats to businesses everywhere. Today, we will talk about some real-life examples of recent data breaches made possible through AI.

TaskRabbit Data Breach

IKEA’s well-known online marketplace TaskRabbit was one of the targets of hackers using AI to breach businesses in April 2018. TaskRabbit’s primary goal is to match freelancers (Taskers) in housekeeping, moving, delivery, and similar industries with local demand (Clients). It operates on a large scale, and when the breach happened, the site had millions of registered users.

The company has found out that over 3.75 million records of Taskers and Clients were affected in the breach. Personal information and financial details were stolen. The website and the mobile app had to be shut down and taken offline for a while as the company dealt with the damage. According to investigations, the distributed denial-of-service, or DDoS, attack used an AI-enabled botnet.

Yum! Brands Data Breach

Yum! Brands, was the victim of hackers using AI to breach businesses in January 2023. Initially, management thought that corporate data was the sole target of the attack, but it turned out that employee information was also compromised. An unidentified malicious actor launched a ransomware attack that led to the breach.

Many ransomware attacks that took place after the creation of AI tools leveraged AI technology to automate decisions on which data to take, as some brought more damage potential to the target business. It proved to be a good tactic, as Yum! was forced to close nearly 300 of their UK branches for several weeks.

AI used to Breach Businesses like T-Mobile

This wireless network operator is no stranger to data breaches, having survived nine separate attacks in the last five years. Early this year, T-Mobile revealed that 37 million of its customer’s records were stolen in a breach that began in November 2022.

According to the company’s AI analysts, the threat actor used an application programming interface or API equipped with AI capabilities and could secure unauthorized access. This ultimately led to the theft and exposure of sensitive client information, including full names, contact numbers, and PINs.

AI used to Breach Businesses like Activision

In December 2023, hackers launched a targeted phishing campaign against Activision, the company that created the Call of Duty games. Hackers used AI to breach businesses like Activision and created the SMS messages used for the phishing attacks, which ultimately proved successful as one HR staff member succumbed to the bait.

But we all know that one click is all it takes because, immediately, the hacker gains access to the complete employee database. This included email addresses, phone numbers, work locations, salaries, and more. However, they were able to find a solution since Activision could find the breach early.

Don’t Be the Next Victim of Hackers using AI to Breach Businesses!

Because of AI tools, data breaches have become much more far-reaching today in terms of business damage as compared to years past. The total cost is also much higher, with an average expense of $4.45 million for each breach. Although hiring an AI cybersecurity expert and upgrading your system would cost money, it wouldn’t come close to the expense of the harm a cyberattack would cause.

The examples above are all real, and as you can see, they have happened to large companies. All these companies thought they had reliable security systems, or so they thought. The point is that any of us, including you, could experience a data breach, especially one that uses AI. To learn more about how hackers use AI technology, download our FREE eBook, “The Growing Role of AI in Security – The Good, the Bad and the Ugly.”

Would you take the risk and just cross your fingers that you don’t become the next victim, or would you take proactive measures right now to boost your defenses and maximize your company’s protection? If you choose the latter, we are here to provide all the services you need. Just contact us so we can make sure your system is safe from AI attacks.

7 Ways AI Can Be Used by Hackers to Steal Personal Information

Steal Personal Information
Anti-virus, Data Backup, Malware, Security, , , ,

Data breaches are now more rampant than ever to steal personal information. Each month sees at least 150 incidents that affect businesses, and these only account for the reported cases. One reason hackers can execute data breaches so easily is because of modern technology, like artificial intelligence. While AI can help society at large, it has also been instrumental in illicit activities like stealing personal information. Here are 7 ways by which hackers are using AI to infiltrate businesses.

Personalized Phishing To Steal Personal Information

Phishing is one of the most prevalent methods of hacking used today. This is because phishing relies on the human element, which is the weakest link of security in any organization, making for a high success rate. But with AI, phishing has become a huge threat to businesses and individuals. Messages are now personalized, so employees are more likely to believe they are real. Once the victim takes the phishing bait, the hackers can steal all kinds of information from the system.

Spreading Deepfakes to Steal Personal Information

Deepfakes are AI-generated videos or sound clips that look very real. There are so many ways that hackers can use these kinds of videos to steal information. They can directly target employees by sending a deepfake video, supposedly from a supervisor. The “supervisor” might ask for some information, and the employee obliges because it’s from their boss. Hackers can also use deepfake material to spread negative propaganda about a company. In the impending chaos, they can take advantage of compromised security by diving in and successfully executing a data breach.

Cracking CAPTCHA

Until recently, CAPTCHA was a reliable means of differentiating a real person from a bot. But AI has now improved so much that it can accurately emulate human images and behavior. In a typical CAPTCHA image, someone could ask you to click on all the boxes with a bridge. The old system presumes that only a human will do this correctly. But AI algorithms can now quickly analyze the image and respond just like a human would. Once the hacker gets past the CAPTCHA security gates using this strategy, they can steal whatever sensitive personal information they want.

Using Brute Force

Traditionally, the most common way to crack passwords was by trying all combinations until you got the right one. This hack is known as brute-forcing. Hackers still use the same method today. However, with the help of AI tools, specifically those that analyze a user’s online behavior, the process requires considerably less time and computing power.

Listening to Keystrokes

Several AI tools can “listen” to keystrokes. Instead of trying all the different combinations like in the brute force method, AI can listen to the keystrokes and identify a user’s password with up to 95% accuracy. There will be considerable training involved, as with most AI algorithms, but once the machine learning process is complete, hackers can effectively use this tool to easily crack passwords.

Audio Fingerprinting to Steal Personal Information

Voice biometrics is one of the most common security measures used today. It is highly secure since voiceprints are unique, just like fingerprints. But thanks to AI, duplicating voice prints is now easy. Many call the process audio fingerprinting. All that’s required is a few minutes of a sample of the target’s voice, and AI will quickly be able to generate audio clips in that exact voice.

AI-Aided Social Engineering

Social engineering refers to the deception or manipulation of people to entice them into revealing confidential information or granting access to restricted areas. It is not a hacking method per se but more of a practice of misleading people by taking advantage of trust or other vulnerabilities. Cybercriminals have been practicing social engineering for a long time, but with AI tools and algorithms, the technique has become much more efficient and has led to successful hacking.

Final Thoughts on AI Being Used to Steal Personal Information

This list is just the tip of the iceberg for AI to steal personal information. There are many other ways that hackers can use AI to steal information. For sure, they will also discover dozens of newer and more dangerous methods shortly. But businesses don’t have to sit back and take it all lightly. There are solutions to combat AI hacking, and many of these solutions involve AI as well.

Our company is dedicated to using technology for the improvement of businesses, and this includes the area of security. If you want to fortify your defenses against AI-powered attempts to steal your information, we can hook you up with the right service provider that can take care of your needs. You can also learn a lot from our on-demand webinar and cybersecurity e-book, so download them today. Let us know your interest so we can send you more information.

How Is AI Used Against Your Employees

AI against Employees
Cybersecurity, Data Backup, Security, , , ,

Artificial intelligence has evolved dramatically, and the improvements are evident. In one of its first applications, AI was used to develop a checkers program. It was a monumental achievement at the time but seems so simplistic compared to today’s AI applications. AI is an everyday tool behind many ordinary things like virtual assistants, autonomous vehicles, and chatbots. Because of this AI is now used against your employees if they are not aware.

The Dark Side of Artificial Intelligence (AI)

AI has become so advanced that it is often difficult to fathom whether something is real or AI-generated. When you attempt to distinguish between real photos taken by your friend and those produced by an AI photo app, it can be quite amusing. However, this could turn dangerous, especially when hackers use it to target employees. The goal is to infiltrate a company’s system or steal confidential data. And what’s alarming is that there are several ways that this can be done.

Using AI Chatbots for Phishing Campaigns Against Employees

There used to be a time when phishing emails were easily distinguishable because of their glaring grammatical errors or misplaced punctuation marks. But with AI-powered chatbots, hackers can now generate almost flawlessly written phishing emails. Not only that, but these messages can also be personalized, making it more likely for the recipient to fall victim, as they won’t suspect that the email is fake.

CEO Fraud and Executive Phishing

This is not an entirely new method of social engineering. However, it has had a much higher success rate since generative AI tools emerged, making the phishing campaign more effective. In this type of phishing attack, hackers send out emails that look like they came from the CEO or some other high-ranking official. Most employees will not question this type of authority, especially since the message looks authentic, complete with logos and signatures.

Using AI Deepfake to Create Deceptive Videos Against Employees

Many people are aware by now that emails can easily be faked. With the prevalence of phishing scams and similar cyberattacks, we now tend to be more vigilant when reading through our inboxes. But videos are a different thing. As the saying goes, to see is to believe. If there is a video, it must be real. There is no need to verify because it is in front of your eyes, so they would willingly volunteer sensitive information, grant unauthorized access, or whatnot. However many employees don’t realize that AI is so advanced that even these videos can now be fabricated using Deepfake technology.

What You Can Do To Keep Your Employees and Your Business Safe

Hackers are taking advantage of AI technology to execute their attacks. We can only expect these strategies to become even more aggressive as AI continues to advance. But at the same time, there are steps you can take to increase safety for your business and your employees.

AI Cybersecurity Training for Employees

Awareness is key to mitigating the risks brought by AI-based attacks. With regular cybersecurity training, you can maintain employee awareness, help them understand how AI attacks work, and equip them with the knowledge to pinpoint red flags in suspicious emails.

Limit Access to Sensitive Information

Employees should always be on a need-to-know basis with the company’s sensitive information to minimize the damage in the event of a data breach. The less they know, the less the cybercriminals can get out of them.

Use AI-Powered Security Solutions

When it comes to AI, two can play the game. Cybercriminals may use AI to penetrate your system, but you can also use AI to detect such threats from a mile away. The important thing is to stay a couple of steps ahead of the enemy by ensuring that experts equip your security system with the most advanced AI tools to protect your organization and your employees.

Partner with an AI Security Expert

There is a plethora of AI tools widely available to anyone, and many of these are even free. But if you want to have the most secure system possible, we strongly recommend that you seek the help of experts in AI technologies. They can give you access to the most advanced AI tools and systems. On top of that, they can customize security strategies to align with your goals.

To learn more about what you can do, watch our on-demand webinar or download our Cybersecurity E-book.

AI technology has become so powerful that it can sometimes be scary. But with the right security solutions in place, your business and your employees can stay safe. If you are ready to take the step towards higher security and more robust protective measures, let us know. We will hook you up with an expert MSP fully capable of catering to your security needs.

Emerging Threat: AI-Powered Social Engineering

AI Social Engineering
Cybersecurity, Security, Technology, , , ,

Artificial intelligence has brought many advantages to different aspects of modern life. This new technology allows for the fast and accurate analysis of massive amounts of data. It can eliminate task redundancy and minimize human error. Businesses have benefited from this powerful tool, as it enables them to accomplish more while using fewer resources. However, AI-powered social engineering also brings with it a plethora of new security risks.

It is an impressive bit of technology, but it is not perfect, and hackers take advantage of its vulnerabilities for their malicious purposes. Also, it didn’t take long for cybercriminals to figure out how to leverage AI tools, especially with social engineering.

What Is Social Engineering?

Before we bring AI into the picture, let us first talk about what social engineering is and why it is considered by many to be one of the most dangerous security threats.

It is the use of manipulative or deceptive tactics to entice unwitting victims to do something they won’t normally do, like divulging sensitive information or confidential data, granting access to unauthorized entities, or performing other actions that compromise the company’s security.

Social engineering comes in many forms, the most prevalent of which is phishing. Other methods are pretexting, baiting, and CEO fraud. When using these strategies, hackers bank on human error or weaknesses in human nature. It has always been a very effective method of hacking, but now, with powerful AI tools, social engineering has climbed to an entirely new level.

AI-Powered Social Engineering Techniques

Generative AI tools have taken on much of the challenge that hackers used to face with social engineering. Through a range of AI algorithms, the techniques can now be implemented faster, more efficiently, and on a much wider scale than ever before.

Personalized Phishing Campaigns

Before AI, phishing emails had a generic look. They would not immediately draw your attention because it looks like something standard or random. But with AI, hackers can now create highly personalized and more convincing phishing messages that are more likely to get a response from the recipients. They can gather and analyze huge amounts of data from all over the internet, which helps make the emails seem credible.

Voice and Facial Recognition

It’s certainly fun to play with apps that give you AI-generated likenesses of your photos. However, hackers will use the voice and facial recognition technology in these AI apps for their social engineering schemes. You might have a video call from someone you know, not realizing that you are talking to an AI-generated video of them. Hackers can easily do this using Deepfake technology, which not only manipulates images but audio as well.

Automated Social Media Manipulation

Another capability of AI that hackers find extremely useful is to emulate human behavior. Through data analysis and machine learning, AI can create fake social media profiles, which can then spread fake news or sway public opinion. Even worse, hackers can automate all of this so it can happen quickly and result in far-reaching disastrous consequences.

Social Engineering Chatbots

When live chat features came into use, customers would chat with a live person in real time. An actual customer service representative answered your questions or would assist you with whatever concern you had. But these days, it’s likely that you are only talking to a chatbot, which can give very human-like responses. Hackers use similar chatbots, except, instead of providing information, their main goal is to gather data or deceive unsuspecting individuals.

How to Keep Threats at Bay

There is no way to stop cybercriminals from using AI tools for their malicious gain, especially since these tools have proven to be very effective. Despite the rising instances of AI-powered social engineering, you can take proactive measures to keep your business secure.

Education and Awareness

Ai-powered or not, social engineering tactics are highly reliant on human negligence. So it makes sense to keep these threats under control through constant education and awareness. Businesses must conduct regular training to keep employees updated on the latest cybersecurity threats and to remind them to stay vigilant and never let their guard down.

Multi-Factor Authentication (MFA)

The more layers of security you have, the harder it will be for hackers to get into your system, even if they use the most advanced AI algorithms. Multi-factor authentication gives hackers an extra hurdle to overcome when they try to get into your system.

AI-Powered Security Solutions 

If hackers are using AI to boost their social engineering game, there is no reason you shouldn’t use AI to enhance your company’s security solutions. With artificial intelligence, it is a two-way street. You can either fear it or use it to your advantage. If implemented properly, an AI-powered cybersecurity system can give you an impeccable defense against any attack that online criminals might throw your way.

Final Thoughts on AI-Powered Social Engineering

There are multiple ways that cybercriminals can leverage AI tools for their social engineering strategies. But there are just as many ways by which you can build a formidable defense against these attacks. To learn more about what you can do, download our Cybersecurity E-book. Call us anytime so we can send you more information or schedule a free consultation!