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How To Know If You Have a Solid BDR Plan?

solid BDR plan
Cybersecurity, Data Backup, Security, Technology, , , , ,

Data backup and disaster recovery are two of the most critical services businesses expect from an IT provider. It is especially crucial when malware attacks are so frequent that your business can easily crumble if caught without adequate preparation. That is why you will need to have a solid BDR plan.

If you have an IT provider, there’s a good chance they’ve already set up a BDR plan for your business. The question is, how do you know if this plan is any good? Will it protect you in the event of a nasty cyberattack? Will it help you get your business back on its feet after suffering the effects of a natural disaster? Is the protection it gives your business worth the money you are paying for it?

Crucial Elements of a Solid BDR Plan

Many business owners are not tech experts; therefore, they hire IT providers to manage their technology needs. But even without professional expertise, you can tell how solid your BDR plan is by checking if it satisfies the following areas.

Proactive Measures for Disaster Recovery

There are many causes of disasters, and a sound and solid BDR plan should have proactive measures for each possibility. From natural disasters to system failures caused by human error and everything in between, your BDR strategy should have it all covered.

Priority for Critical Business Functions

Each business is unique and has its own set of critical functions. That means there is no single solid BDR plan that works for everyone. You know that your IT provider has given you the best solution if they have taken the time to understand your business and have identified the crucial elements that need the highest level of protection.

Emergency Response Procedures for a Solid BDR Plan

During an emergency, it is critical to have a timely response, as this would be very helpful in mitigating risks and preventing further damage. A solid BDR plan should incorporate an emergency response protocol that includes IT support for keeping the company’s data and network as safe as possible.

Secure and Reliable Data Backup

The point of a data backup system is to have a secure copy of all your business data that you can use for recovery in case of a disaster. A solid BDR plan would backup data in cloud storage, which offers a high level of security and is in a separate location from your business.

Routine Testing and Reviews for a Solid BDR Plan

Even the most solid BDR plan can eventually become outdated, especially with the rate at which technology changes. Also, as your business grows, the risks might also change. Therefore, a reputable IT provider always does routine testing to check the integrity of your systems and makes adjustments to ensure that it keeps up with all the changes.

Evaluating Your Current BDR Strategy

Look at the BDR solution your IT provider has set up for you and see if it meets all the above requirements. If it does, then you should be in good shape. But if anything seems off or not up to par, it’s time to consider upgrading to a better BDR plan.

At our company, we have been keeping businesses prepared for worst-case scenarios for years. We specifically design BDR solutions to meet each client’s needs. You should include a solid BDR strategy in the list of your small business needs. You can familiarize yourself with the many benefits of a BDR plan by downloading our FREE Infographic.

If you want to experience peace of mind for your business, call us today, and we will set you up for a free consultation.

What Is BDR and How Does It Impact Business?

what Is BDR
Cybersecurity, Data Backup, Technology, , , , , ,

Businesses these days conduct most of their processes digitally. On one hand, this is great because it speeds up transactions, improves data accuracy, and so on, allowing for faster and more efficient IT business development. But the heavy reliance on digital data brings new risks of data loss or damage. All businesses should have a good backup and disaster recovery plan to lessen these risks. We will explain to you what is BDR and how it impacts businesses.

An Introduction to What is BDR

BDR stands for “backup and disaster recovery.” It is a set of solutions that make sure data is safe and can be recovered after a disaster. A BDR plan aims to protect a business and maintain the continuity of operations despite any mishaps.

We often consider BDR solutions a defense against cyberattacks, which are becoming more frequent in recent years. But they are also beneficial in other circumstances, like keeping a business safe after a natural disaster or in any situation where the company’s data is at risk.

What a Sound BDR Strategy Can Do for Your Business

The lack of a proper BDR solution can have a negative impact on your business. At the very least, it can cause disruptions to your operation as your staff scrambles to recover all your data. In worst-case scenarios, you might not only find yourself with a destroyed business, but you may also face lawsuits as a repercussion of the disaster.

But if you have a tried-and-true BDR solution protecting your data, more than likely, you won’t have to face these dreadful scenarios. In addition, there are multiple other benefits that you can enjoy, such as the following.

Protection against Data Loss and Damage

There are so many ways for digital data to get lost, stolen, or damaged. It can happen through a data breach, a cyberattack, a system failure, human error, or a natural disaster. But if your business has a trusty BDR plan, it will protect your data despite any of these unfortunate incidents.

Better Data Security

Data security is integral to IT business development. A good BDR system makes sure of this by keeping a copy of all your business data, like contracts, transactions, client profiles, and so on, in a safe and remote location. Through high-tech encryption tools and physical security measures, we should protect data backups both physically and digitally.

Customer Retention

If you are not prepared for a disaster, you could lose hours or even days of downtime as you try to get everything back in order. Your clients will not be very forgiving of such situations and will probably leave and take their business to your competitors. With a sound BDR plan, you can have a quick and complete recovery, and your customers can have peace of mind and will not have a reason to leave.

Evaluating Your BDR Strategy

If your IT provider has already set up a BDR solution for your business, that’s great. But do you know how dependable it is? If disaster strikes, are you sure your defenses will hold up and keep your system and data protected?

Discover the impact that a BDR plan has on your business. Learn how the BDR plan affects your employees and the growth of your enterprise. For ideas and tips on creating your BDR strategy, download our FREE infographic or watch the video HERE.

We can also assess your existing BDR plan and make the necessary adjustments to make it perfectly suitable for your business needs. Call us today for a consultation!

For Better or For Worse: How Your IT Company Affects Your Customers

How Your IT Company Affects Customers
Cybersecurity, Manage Service, Security, Technology, , , , ,

How Your IT Company Affects Customers is very important to keep your business operations in good hands. Most processes today rely on technology, so you need a provider to keep up with the times and ensure everything goes smoothly.

But do you realize how your choice of IT company also affects your customers? The level of customer satisfaction might be one of the most revealing gauges of how efficient your IT company is.

How Your IT Company Helps Affect Your Delivery of Better Service to Customers

Although your IT provider does not have direct contact with your customers, the tasks they take on influence the quality of service you can provide to your clients. Here are some examples of how your IT company can enable you to deliver better customer service.

Multichannel Communications

Accessibility and convenience are vital factors for better customer service. When a customer wants to get in touch with you for any reason, they should be able to do so through multiple options. Make sure your IT provider offers many communication channels, including email, live chat, text, social media, and SMS.

How Your IT Company’s 24/7 Customer Response Affects Customers

When customers reach out to you, they expect timely responses. Of course, it wouldn’t be too practical to have someone come in to answer calls in the wee hours of the morning. You can use chatbots to handle customer concerns outside of regular business hours.

Customer Relationship Management Software

Employing a CRM or customer relationship management software gives your customers a much more pleasant experience. Why? Because with it, you don’t have to keep asking them to repeat the same information every time they get re-routed to a different agent, which can be extremely frustrating.

Faster and More Efficient Transactions 

Customers dislike waiting in long lines at the grocery checkout, when ordering fast food, and so on. There are many solutions that an IT company can provide for all these situations, like better POS systems, automated order-taking, self-service portals, and many more. Incorporating these features into your business will lead to much better customer service.

How Your IT Company Personalized Recommendations Affect Customers

Advertising emails or marketing offers sent to potential customers at random can be very annoying. Most of the time, they will just get ignored or deleted. With the help of an IT company, you can easily tailor recommendations to your target market’s specific needs and wants. This increases the chances of them taking notice and taking you up on your offer.

Backup and Disaster Recovery (BDR)

The risk of online attacks is very prevalent these days. In addition, there is also the danger of other disasters that can lead to system failures and data loss. Such events can compromise the safety of customers when their data is exposed.

To keep this from happening, you should have a proper backup and disaster recovery plan in place, courtesy of your IT provider. With a reliable BDR, your customer’s data is protected. This will give them peace of mind, and they will have no qualms about putting their business in your hands.

Find the Right IT Company that can affect Better Service to Customers

Your IT provider can provide a variety of services for various aspects of your business. But in the end, all of it has something to contribute toward better customer service. So if you want to draw more customers and give them the most pleasant experience, you must establish a long-term partnership with a reliable IT company.

Here at our company, we have mastered optimizing business processes so that they lead to the best customer service possible. We can assist you with anything from communication and sales transactions to transitions to a Hybrid workplace. By calling us, you can give your customers the most pleasant experience, and your business can enjoy continued growth and success.

8 Ways Technology Will Grow Your Business in 2023

grow your business in 2023
Manage Service, Security, Technology, , , , ,

Technology continues to play a role in the growth of businesses. But if you can’t keep up with what’s going on in your field, you might fall behind in the competition. Even worse, you might put your business at huge risk in online safety. That is an absolute no-no if you want to grow your business in 2023.

The rapid changes in technology in 2023 might seem scary, but don’t let them overwhelm you. All you need to do is stay on top of whatever technology is available and use it to your advantage. And the first step to achieving this is awareness. Hence, to give you a heads-up, here are 8 ways technology will grow your business in 2023.

Use Artificial Intelligence to Grow Your Business in 2023

Created to replicate the way humans think, artificial intelligence is now found in vast and diverse applications. AI is used a lot in business for online shopping, advertising, web search, digital assistants, stopping fraud, and more. The two most notable benefits of AI are that it saves you time and resources and gives you more detailed insights that will help you improve your business.

Cloud-Based Solutions

Cloud-based solutions are among the most significant technologies to help grow your business in 2023. Instead of limiting your business to the limited physical resources you have, cloud solutions give you a lot of ways to grow your business. Aside from the web-based services readily available, there are business-focused cloud solutions like SaaS, IaaS, PaaS, and many more.

Cybersecurity Solutions

As technology grows, so do the capabilities of hackers. This threat means the need for reliable cybersecurity measures is more critical now than ever. Fortunately, there are many ways that you can use modern technology to boost your defenses. Always stay a few steps ahead of cybercriminals by equipping your system with the latest cybersecurity tools and solutions. Simple things like multi-factor authentication or phishing simulations can go a long way.

Internet of Things

The Internet of Things, or IoT, refers to the network of objects, devices, and data systems that connect through sensors and software applications. Because practically everything is located online, the IoT plays a role in keeping your business in line with current technology trends. Through IoT, you can eliminate some of your business’ overhead costs and boost efficiency by a large margin. This will help reduce business finances and help grow your business in 2023.

Automation to Grow Your Business in 2023

Time is a precious resource, and with time management, automation is a godsend. Automation technology is very advanced. It is now easy to automate processes in lead generation, sales, e-commerce, and even customer service. Take advantage of the simplification that it brings and watch your business grow at a much faster rate.

Vendor Management

For a smaller business, vendor management is a relatively simple process that is done manually. But as your business grows and you add more suppliers, you can use a more effective way to keep costs down, get the most out of each one, and reduce risks. It’s time to upgrade to a more modern and capable VMS or vendor management system, for your operations.

Renewable Energy

Using renewable energy was not so popular back in the day when fossil fuels and other traditional energy sources were more popular. But with technology in 2023, not only is it much more affordable to use renewable energy today, but it saves millions of dollars for many industries.

Quantum Computing to Grow Your Business in 2023

Quantum computing is one area of technology that businesses should keep an eye on in 2023, even though it isn’t as common as the other examples. Research in quantum technology is moving forward quickly. This new technology will make improvements to both software and hardware, which is great for business growth.

As we said, technology can be daunting but empowering at the same time. If you are ready to benefit from the latest IT advances but a bit of hesitation is holding you back, we are right here! From explaining the need for a reliable managed service provider to being your partner in using technology to grow your business, SystemsNet has got your back.

To download our Free Infographic on why you need Vendor Management, click here. Call us today for a free consultation!