Finding Unbiased IT Support in Pennsylvania for Small Businesses

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A managed service provider is there to support the IT systems small businesses already have, while helping them streamline and integrate solutions as needed.

One could safely say that every small business in Pennsylvania and the tri-state area has at least some IT infrastructure helping them conduct business from day-to-day. Considering there are nearly one million small businesses operating in PA alone, IT support is an demand service, yet the service needs to fit with each business’s needs. Indeed, finding unbiased IT support in Pennsylvania for small businesses is as important as ever.

 

 

Small Business in Pennsylvania

According to the SBDC Pennsylvania website, referencing the SBA:

“…small businesses are defined as having 500 or fewer employees…small businesses employed 2.4 million workers in 2014 and accounted for 47.3 percent of the private sector labor force.”

As these figures show, small businesses are doing big business in PA; using advanced technology is how these businesses are managing their day-to-day operations.

The various industry segments, choices with cloud or on-premises technologies, and in-house expertise – all factor in to determine the specific IT needs for each small business in PA. The common denominator is their need for at least some IT infrastructure.

IT Infrastructure Management Issues

Technology is advancing at such a rapid pace, small businesses with limited resources are struggling to stay updated and take advantage of the options available. Security, backup, integrations, updates, repairs, centralization, and other IT support needs are often putting a strain on in-house IT departments and overall productivity.

The last thing small businesses want is to spend all their time scrambling to keep their IT infrastructure and systems running, all the while neglecting strategic IT planning. In-house IT departments for small businesses are limited with their time availability and expertise, leaving small businesses vulnerable to: downtime, expensive repair issues, security threats, and reduced productivity.

Unbiased IT Support in PA and the Tri-State Area

Although systems are becoming more centralized and integrated, most businesses still use many moving parts within their enterprise systems. Most businesses are running hybrid systems with on-premises hardware and cloud software solutions combined. Relying solely on the biased support of these various systems’ reps and technicians isn’t the type of IT support small businesses need.

Unbiased IT support comes from a managed service provider that isn’t tied to any one software solution. Their services are designed to support the IT systems small businesses already have, while helping them streamline and integrate solutions as needed.

For instance, SystemsNet is a reliable source for complete network solutions and maintains a staff of: highly qualified network specialist, application developers, and systems administrators who’ve been trained and certified on top products such as: Microsoft, Dell, Symantec, Linksys, Macola, Barracuda, Swiftpage, ACT!, and many more.

Most small businesses need IT support that can augment their IT departments, offering packaged IT support and repair services at flat monthly rates and on a time and material basis. Each small business has different levels of IT support needs, so they need a MSP that can scale their services to their needs.

IT Support for Small Businesses in PA and the Tri-State Area

The IT services small businesses, generally, need are:

    • Continuous Network and Security Monitoring
    • Live Help Desk 24/7
    • Software and Hardware Consultation
    • On-site or Remote Help
    • Backup Disaster Recovery
    • Network Infrastructure Maintenance

SystemsNet offers small businesses these services and many more. We’re located in Horsham, PA, and serve the tri-state area, including: Berks, Bucks, Chester, Delaware, Lancaster, Montgomery, and Philadelphia counties.

For nearly 20 years, SystemsNet has been providing businesses with complete IT support, giving us the experience and expertise to confidently offer our services to small businesses in PA and the tri-state area.

Summary

With all the complexities involved with modern IT infrastructures for small businesses, partnering with an unbiased MSP for IT support is a wise choice. Finding local IT support is even more helpful, as they can perform on-site repairs, integrations, training, and more.

SystemsNet offers to be this local, unbiased, and comprehensive IT support partner for small businesses in PA and the tri-state area. To learn more and receive a technology assessment please contact us today.

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